Office equipment maintenance
Office equipment (computers, servers, laptops, printers, etc.) are usually very reliable machines. But like any other equipment, office equipment needs timely maintenance.
During operation, dust accumulates on computers and laptops, thermal interfaces lose their properties, which can cause the computer to overheat and malfunction, and cooling fans can also generate noise and vibration, causing noise increase in the background and also overheating of the system.
We, Labs IT Serviss (Good IT Service), take care of customer office equipment and provide timely maintenance.
What maintenance includes?
| Service | Description |
|---|---|
| Stationary and portable computer maintenance | Computer inspection, dust cleaning, replacement of thermal paste, inspection of internal cable connections, diagnostics and troubleshooting, computer upgrade. |
| Local and WiFi network maintenance | Network troubleshooting, diagnostics, adding network devices, setting up network equipment, expanding and moving local area networks. |
| Software maintenance | Diagnosing and updating software, installing necessary software, working with antivirus programs, updating drivers. |
| Maintenance of peripherals (printers, scanners, copiers, etc.) | Equipment inspection and diagnostics, troubleshooting, cleaning, toner replacement or refill, ink replacement. |
| Remote connection | The operator remotely connects to the client computer to solve problems. |
| Consultations | IT consultancy |
What are the monthly service charges?
| Service | 1-5 computers | 6-13 computers | 14 and more computers |
|---|---|---|---|
| Cost of one computer per month | 40 EUR | 30 EUR | 25 EUR |
| Monthly price for Server maintenance | 80 EUR | 80 EUR | 80 EUR |
| Computer prevention work | Every four months | Every four months | Every four months |
| Remote connection | Not limited | Not limited | Not limited |
| Number of calls | 5 | 8 | Not limited |
How much does an Urgent Master Call cost?
| Service | Riga | Riga District | Latvia |
|---|---|---|---|
| Master call and first hour of work | 50 EUR | 65 EUR | 50 EUR + 0.39 EUR/km |
| Next working hour | 50 EUR | 50 EUR | 50 EUR |
| Response time | Up to two hours | Up to five hours | By agreement |
* All prices are without VAT